Wednesday, May 9, 2012

Some minutes are more equal than others

Imagine an airline pilot who shows up 15 minute late for his flight. There are 300 passengers in his plane each of whom wastes 15 minutes. The pilot just caused a 75 person-hour waste!

Compare the previous example with a friend who shows up to your home 15 minutes late for a dinner invitation. Did you friend waste 15 minutes of your time? Probably not as you were comfortable in your home.

What about the business person who shows up 15 minutes late for an 8am breakfast meeting at a restaurant? Pretty bad as you waiting at a restaurant is only a bit better than waiting on a plane. And a breakfast meeting might only last 45 minutes, so this person just wasted a third of the meeting's time!

What got us talking about this? Being late just a few of minutes in the morning... Not only are there three of us waiting in the car, but we are usually tight for time. Besides, there is no excuse for being late as I wake everyone up with plenty of time and give several notices...  So, just a few minutes of delay in the morning are pretty bad. Or, put differently: don't make your father wait for you!

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